FAQ

Q: Do you ship internationally?

Yes! We offer worldwide shipping 🌍

Q: How long does shipping take?

Switzerland: 2–4 business days

International: 5–10 business days

Q: Are your lip glosses vegan and cruelty-free?

Absolutely. We don’t test on animals, and all products are 100% vegan.

Q: Can I return a product?

Yes – if it’s unused and sealed. See our Return Policy for full info.

Q: I entered the wrong address – help!

Email us ASAP at glazedbyfranci@gmail.com so we can fix it before dispatch.